Consumer Protection
This week, the Michigan Court of Appeals attempted to offer some clarification upon the Michigan Consumer Protection Act; which is the law that generally governs all consumer protection situations. In the first case, the plaintiffs hired the defendant, a contractor, to refinish their wooden deck. The plaintiffs requested the use of a specific sealing product, C, which defendant sold. However, C had been discontinued and replaced with product S, a clear stain. Plaintiffs disliked the color of the replacement stain and requested the use of S brand semi-transparent deck stain, a product that was not a “cross over product” for C. The next spring, after the winter’s snow and ice melted, plaintiffs observed the deck peeling and cracking. D performed a lab test upon samples from the deck, which resulted in a finding that the product did not fail, but rather the deck’s wood was delaminating. Plaintiffs sued defendant under a theory of express and implied warranties. The trial court determined a critical element of establishing an implied warranty was that a “defect in the stain was a proximate cause of the damage(s).” The trial court distinguished that to establish an express warranty, the failure of the stain would have to be the proximate cause of P’s damage. That a condition is “the” proximate cause implies that it was the only cause of the damage. This is a much higher standard to meet than asserting something is “a” reason the damage occurred. The Michigan Court of Appeals determined that the trial court was incorrect in emphasizing that the stain used must be the only cause of the damage, under either theory. Rather, for a consumer protection claim under breach of warranty, the plaintiff only needed to prove that the product used was a “reasonably likely” cause of the deck’s damage. The case was sent back to the trial court to analyze the potential breach of warranty under this lower standard of proof. Fox v. Sherwin-Williams Co.
A second case the Michigan Court of Appeals decided involved a denial of plaintiff’s insurance claim. Plaintiff purchased a used Mercedes-Benz in 2002 for $35,000. He obtained insurance through defendant. Five days after the car was purchased, it was stolen. Plaintiff notified defendant, but the car was recovered shortly after the theft. Upon recovery, plaintiff testified the car’s engine was removed and the ignition was “messed up.” Defendant felt the claim was “suspicious” and conducted an investigation, ultimately deciding it was fraudulent and denied the claim. Plaintiff sued for breach of contract, a determination that payment under the policy, intentional infliction of emotional distress, and violation of the Consumer Protection Act. The breach of contract claim went to trial and it was decided that the loss of car was not intentionally caused by plaintiff, and plaintiff was awarded $15,000 by the jury, which was reduced by the court to $8,000. All of plaintiff’s other claims were dismissed. Plaintiff appealed this decision to the Michigan Court of Appeals, and the decision was affirmed. They held the claims, other than breach of contract, were properly dismissed. The defendant concluded the claim was fraudulent in good faith, and this was not extreme or outrageous conduct nor an intent to cause emotional injury. Thus there was no violation of the Michigan Consumer Protection Act either. It was also affirmed defendants would pay plaintiff $8,000, for breach of contract. Hall v. Allstate Ins. Co.
Labels: auto insurance dispute, consumer consumer protection, deck, deck stain, michigan consumer protection act
